Error: Maximum allowed licenses

Hi PlusSpec,

Got my license today but having issues when trying to activate in Sketch Up. I get the following message

Error: Maximum number of allowed licenses reached.

I only have the one license and have only tried to install on one machine (Win10 64 bit).

I have also tried uninstalling the rubysketch folder and file from plugins and then reinstalling but getting the same error message…

Anyone able to help out?

Cheers, LeighB

Hi LeighB,

Thank you for your post. Someone from our technical support team will be in contact with you shortly.