PlusSpec Installation

Hi all, I might have posted this topic in the wrong place but I will try again. I went through all the procedures to download the trial version of plusSpec and when I followed the link from the received email I tried the download but nothing but errors. I was asked to sign in or sign up and when I entered my details I only got errors. I tried the lost pswd scenario and followed the link provided to redo the password but still no good. I am really frustrated and would appreciate some help. Regards. Ray

Good day Ray,
I have reached out to you through Zendesk Support and noticed your subscription is activated.
I am happy to assist if you have any further enquiries.