I bought plusspec 15 days ago.
I installed it on version 19 of sketchup.
Since the beginning I am unable to synchronize the materials.
I tried to change country and state.
I tried to reinstall sketchup and plusspec
I reinstalled windows completely
I have enough space on my hard drive
I tried on my internet connection at the office, at home and with my mobile.
I still can not connect.
Can you help me please
I could not test it on another computer because I have to wait 30 days to switch the license