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Activation Issue

PostPosted: Mon Apr 21, 2014 4:34 pm
by tdc
Hi Folks,

Am having issues with PS activating on my machine. I have a fresh install of Windows 7 ( running under the latest Parallels on OSX Mavericks ) and a fresh install of Sketchup 2014, but PS fails to initiate its activation stage, and reports the following error.

I have included a "getmac" for good measure.

Any thoughts?

tdc_issue1.png
tdc_issue1.png (58.28 KiB) Viewed 7050 times

Re: Activation Issue

PostPosted: Tue Apr 22, 2014 9:06 am
by Aryan
Hi tdc,

This is a Sketchup 2014 issue I'm making you a video regarding how to fix this on Windows 7 as well.

You can also try to watch the Windows 8 version, link below:

https://www.youtube.com/watch?v=VBl2kF16wxI

Re: Activation Issue

PostPosted: Tue Apr 22, 2014 10:51 am
by Aryan

Re: Activation Issue

PostPosted: Tue Apr 22, 2014 5:02 pm
by tdc
Thanks Aryan,

That has resolved the issue, all appears to be working now.

Re: Activation Issue

PostPosted: Wed Apr 23, 2014 5:16 pm
by Aryan
Hey guys,

Just letting you know that we have a fix out for PlusSpec, could you please go back download and install the plugin again.

Thanks