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sync not working

PostPosted: Sun Sep 20, 2015 12:29 pm
by bfc911
Hi Dean
Experiencing same issue as the mac user. Using win7 64bit pc. I did a default reset then went sync got following error "401" then "token not valid"
Have tried to remedy by closing restarting su. Also letting it sit on sync for at least 5hrs. no luck. When I cancel sync all the materials lists etc are blank. Should I uninstall then reinstall plusspec?

Dean just tried again and looks like its working, I have been at this since Friday afternoon. Can u say why this is happening is it on yr server end? or something else causing this issue.

Re: sync not working

PostPosted: Mon Sep 21, 2015 9:05 am
by Dean
Hi,

I am not 100% sure on what is causing this issue. I am going to run through it with the rest of the team today as to why you are receiving this issue.

Very sorry but I will find out the issue today. Glad that you were able to get it up and running.

When I find out I will post here.

Kind Regards
Dean