Door height not matching head height

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Door height not matching head height

Postby SketchHouse » Wed Jun 20, 2018 9:47 pm

Hi Guys, For some reason the door panels are not the same height as the opening head height. Any thoughts on this? I have the wall head height set at 2300, and the door height set at 2300.
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SketchHouse
 
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Re: Door height not matching head height

Postby Grant » Fri Jun 22, 2018 12:05 pm

Hi SketchHouse,

Thank you for your post.

I believe this is because the 'Header/Door Height' and 'Door Height' fields are the same measurement. If you change the 'Door Height' field (you'll need to tick the 'Highlite?' field to enable it) to be less than the 'Header/Door Height' value it should fix the problem. Please note that the 'Door Height' field is only used when adding a highlite so that the door panel(s) height can be entered/set.

Would you be able to please let me know if this fixes the issue you're having? If it doesn't, can you please send the model to info@rubysketch.com so I can look into it further.
Kind Regards,
Grant
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